The 48 best and worst GPs in Cumbria for patient satisfaction has been revealed.

The latest survey consisted of around 2.56 million questionnaires sent out to patients aged 16 or over registered with GP practices in England, from 2 January to 25 March 2024.

699,790 patients completed and returned a questionnaire, resulting in a national response rate of 27.3%.

In Cumbria, 16 of the 48 practices scored above 90% for 'overall experience'.

Here are the scores for GPs in Cumbria:

Overall Experience

  • 73.9% of patients had a good overall experience of their GP practice.
  • 67.3% of patients had a good overall experience of contacting their GP practice.
  • Of patients who had contacted or used an NHS service when their GP practice was closed, 55.9% had a good overall experience.
  • Of patients who tried to get an NHS dental appointment in the last two years, 69.2% had a good overall experience of NHS dental services.
  • 86.8% of patients had a good experience of using pharmacy services.

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31% of patients reported having contacted or used an NHS service when they wanted care or advice from a healthcare professional at their GP practice, but it was closed.

Around half of these patients (50.2%) felt that in these instances the time they had waited for care and advice was about right; around half (49.8%) felt that it was “too long”.

The GP Patient Survey was carried out by NHS England with Ipsos.

Patients were asked a range of questions about their experiences of their practices including accessing appointments and accessing online services or out-of-hours services.

  1. GLENRIDDING HEALTH CENTRE - GLENRIDDING, PENRITH, CUMBRIA, CA11 0PD - 100.0%
  2. CALDBECK SURGERYFRIAR ROW - CALDBECK, WIGTON, CUMBRIA, CA7 8DS - 99.4%
  3. CARTMEL SURGERY - HAGGS LANE- CARTMEL, CUMBRIA, LA11 6PH - 99.4%
  4. SHAP MEDICAL PRACTICE - PEGGY NUT CROFT, SHAP, PENRITH, CUMBRIA, CA10 3LW - 99.2%
  5. NUTWOOD MEDICAL PRACTICE - KENTS BANK ROAD, GRANGE OVER SANDS, CUMBRIA, LA11 7DJ - 99.1%
  6. THE CROFT SURGERY - KIRKBRIDE, WIGTON, CUMBRIA, CA7 5JH - 98.6%
  7. WRAYSDALE HOUSE SURGERY - CONISTON, CUMBRIA, LA21 8ER - 97.9%
  8. PARK VIEW SURGERY - HAVERSLATT LANE, MILNTHORPE, CUMBRIA, LA7 7PS - 96.1%
  9. WINDERMERE HEALTH CENTRE - GOODLEY DALE, WINDERMERE, CUMBRIA, LA23 2EG - 94.5%
  10. ALSTON MEDICAL PRACTICE - COTTAGE HOSPITAL, ALSTON, CUMBRIA, CA9 3QX - 93.8%
  11. SEDBERGH MEDICAL PRACTICE - SEDBERGH M/CTR,STATION RD, SEDBERGH, CUMBRIA, LA10 5DL - 93.2%
  12. SILLOTH GROUP MEDICAL PRACTICE - SILLOTH ON SOLWAY, WIGTON, CUMBRIA, CA7 4AH - 92.7%
  13. CAPTAIN FRENCH SURGERY - GILLINGGATE, KENDAL, CUMBRIA, LA9 4JE - 92.5%
  14. ST. MARY'S SURGERY - APPLETHWAITE, WINDERMERE, CUMBRIA, LA23 1BA - 91.8%
  15. ULVERSTON COMMUNITY HEALTH CENTRE - STANLEY STREET, ULVERSTON, CUMBRIA, LA12 7BT- 90.6%
  16. DUDDON VALLEY MEDICAL PRACTICE - ASKEW GATE, KIRKBY-IN-FURNESS, CUMBRIA, LA17 7TE - 90.5%
  17. THE LAKES MEDICAL PRACTICE - BRIDGE LANE, PENRITH, CUMBRIA, CA11 8HW - 88.2%
  18. ASPATRIA MEDICAL GROUP - WEST STREET, ASPATRIA, CUMBRIA, CA7 3HH - 87.1%
  19. BIRBECK MEDICAL GROUP - PENRITH H/CTR,BRIDGE LANE, PENRITH, CUMBRIA, CA11 8HW - 87.1%
  20. STATION HOUSE SURGERY - STATION ROAD, KENDAL, CUMBRIA, LA9 6SA - 86.7%
  21. ULVERSTON HEALTH CENTRE (MURRAY) - STANLEY STREET, ULVERSTON, CUMBRIA, LA12 7BT - 86.1%
  22. ABBEY ROAD SURGERY - DUKE STREET, BARROW IN FURNESS, CUMBRIA, LA14 2LB - 85.8%
  23. ATKINSON HEALTH CENTRE - DUKE STREET, BARROW IN FURNESS, CUMBRIA, LA14 2LB - 85.6%
  24. WESTCROFT HOUSE SURGERY - 66 MAIN STREET, EGREMONT, CUMBRIA, CA22 2DB - 85.1%
  25. DISTINGTON SURGERY - HINNINGS ROAD, DISTINGTON, WORKINGTON, CUMBRIA, CA14 5UR - 84.0%
  26. UPPER EDEN MEDICAL PRACTICE - SILVER STREET, KIRKBY STEPHEN, CUMBRIA, CA17 4RB - 83.9%
  27. CASTLEHEAD MEDICAL CENTRE - AMBLESIDE ROAD, KESWICK, CUMBRIA, CA12 4DB - 83.8%
  28. APPLEBY MEDICAL PRACTICE - CHAPEL STREET, APPLEBY, CUMBRIA, CA16 6QR - 83.2%
  29. SEASCALE HEALTH CENTRE - GOSFORTH ROAD, SEASCALE, CUMBRIA, CA20 1PN - 83.0%
  30. MANSION HOUSE SURGERY - WHITEHAVEN, CUMBRIA, CA28 7BU - 82.7%
  31. AMBLESIDE HEALTH CENTRE - RYDAL ROAD, AMBLESIDE, CUMBRIA, LA22 9BP - 82.3%
  32. KIRKOSWALD SURGERY - KIRKOSWALD, PENRITH, CUMBRIA, CA10 1DQ - 82.3%
  33. NORWOOD MEDICAL CENTRE - 99 ABBEY ROAD, BARROW-IN-FURNESS, CUMBRIA, LA14 5ES - 80.9%
  34. THE JAMES COCHRANE PRACT - BURTON ROAD, KENDAL, CUMBRIA, LA9 7HR - 80.4%
  35. BURNETT EDGAR MEDICAL CTR - CENTRAL DRIVE, WALNEY, BARROW-IN-FURNESS, CUMBRIA, LA14 3HY - 80.3%
  36. DUKE STREET SURGERY - BARROW IN FURNESS, CUMBRIA, LA14 1LF - 77.8%
  37. WATERLOO HOUSE SURGERY - LAPSTONE ROAD, MILLOM, CUMBRIA, LA18 4BY - 76.5%
  38. THE FAMILY PRACTICE - 26 HARTINGTON STREET, BARROW-IN-FURNESS, CUMBRIA, LA14 5SL - 74.9%
  39. WIGTON GROUP MEDICAL PRACTICE - SOUTH END, WIGTON, CUMBRIA, CA7 9QD - 72.3%
  40. BRIDGEGATE MEDICAL CENTRE - WINCHESTER STREET, BARROW-IN-FURNESS, CUMBRIA, LA13 9SH - 70.1%
  41. TEMPLE SOWERBY MEDICAL PRACTICE - TEMPLE SOWERBY, PENRITH, CUMBRIA, CA10 1RW - 64.7%
  42. DALTON SURGERY - 92 MARKET STREET, DALTON-IN-FURNESS, CUMBRIA, LA15 8AB - 64.3%
  43. MARYPORT HEALTH SERVICE - SALNEBURGH HSE, EWANRIGG RD, MARYPORT, CUMBRIA, CA15 8EL - 64.1%
  44. RISEDALE SURGERY - DUKE STREET, BARROW IN FURNESS, CUMBRIA, LA14 2LB - 64.0%
  45. CASTLEGATE AND DERWENT SURGERY - ISEL ROAD, COCKERMOUTH, CUMBRIA, CA13 9HT - 63.2%
  46. JAMES STREET GROUP PRACT - JAMES STREET, WORKINGTON, CUMBRIA, CA14 2DL - 59.3%
  47. LOWTHER MEDICAL CENTRE - 1 CASTLE MEADOWS, WHITEHAVEN, CUMBRIA, CA28 7RG - 56.1%
  48. FELLVIEW HEALTHCARE - ST BRIDGET'S LANE, EGREMONT, CUMBRIA, CA22 2BD - 50.4%